Return and Refund Policy

iNFiRe offers a 7-day replacement policy on all products purchased through our website. The replacement request must be initiated within 7 days from the date of delivery.

How to Request a Replacement

To initiate a replacement, please contact us through one of the following channels:

Our customer care team will guide you through the replacement process and assist you with the required steps.

Eligibility for Replacement

To qualify for a replacement:

  • The product must be returned in its original condition

  • All tags, accessories, manuals, and original packaging must be intact

  • The product must be unused and free from damage

Products that show signs of use, physical damage, or tampering will not be accepted for replacement.

Replacement Processing

Once we receive and verify the returned product, a replacement unit will be shipped at no additional cost to you.

Exceptions to the Replacement Policy

The following items are not eligible for replacement:

  • Products that have been used or physically damaged

  • Custom-made or personalized products

  • Products sold as part of a promotion, deal, or bundle

  • Requests based on personal preference (e.g., dissatisfaction with look, sound quality, or performance)

  • Physical damage, missing items, empty box, or wrong product issues that are not reported within 24 hours of delivery

Refund Policy

We do not offer refunds on products purchased from Goinfire.com.

However, in the rare event that a replacement product is unavailable or out of stock, a full refund will be issued to the original mode of payment.

Important Note

Customers are advised to check the product immediately upon delivery and report any issues within the specified timelines to ensure smooth resolution.